Q: What information is needed for my appointment with the doctor?
A: Our physicians will need information specific to the medical condition for which you are seeking care. This includes:
- A request for a consult and visit notes from your referring doctor indicating what your medical problem is and what, if any, treatments have been tried to date.
- Diagnostic test results/reports of testing related to your medical problem, including MRI or CT scans or x-ray films, EEG's, and Sleep Studies.
- Your medical history, including the names and dosages of current medications. Please send the above information to our office before your visit, if at all possible.
Please bring your insurance card and, if required by your insurance company, your co-payment for the visit.
Q: Do I need to arrive earlier than my appointment time?
A: If this is your first visit to our clinic, please arrive 20 minutes prior to your scheduled appointment time to fill out paperwork or download the required forms off the website. Even if you have pre-registered by telephone, we ask that you arrive early to sign appropriate forms and/or complete our medical history forms. For follow-up visits, please allow enough time to verify information and make any necessary changes, such as address, insurance, etc., as well as to make your co-payment, if applicable.
Q: Do I need a referral to see a doctor?
A: A request for a consult from a medical professional is often times necessary to ensure that you are being seen by a specialist who is experienced in dealing with your specific condition, and that you are seen in a timeframe appropriate for your medical condition. Please note that a request for a consult from your medical professional is different than an authorization from your insurance company.
An additional authorization from your insurance company may be required. Please check with your insurance to find out if they require authorization to see a specialist. If an authorization is required please contact your Primary Care Physician so that they can get that authorization for you. This is required prior to your appointment.
Q: Will you bill my insurance company?
A: Yes. We will bill your insurance company directly. We are contracted with most plans and take any discounts that are part of our contracts with them. If we are not contracted with your particular insurance company, we are not obligated to take a discount from your plan.
Q: How much is my co-payment? Can you bill me for it?
A: Co-payment amounts are usually listed on your insurance card; however, your co-payment could increase without a new card being issued to you or for a specialist visit. Your insurance company can tell you what your co-payment is. Co-payments are due at the time services are rendered. We are obligated to collect this amount as directed by your insurance carrier.
Q: What is a deductible?
A: A deductible is an amount that you are required to pay out of your own pocket up to a certain limit before a higher level of insurance benefits is available to you. Although not everyone has a deductible policy, they are becoming more common.
Q: I have insurance coverage - why did I get a bill?
A: Please review any bill you receive from us carefully. If you have questions, please call your insurance company or us for assistance. Many people have policies today with only partial coverage. This may mean that you will pay more out of your own pocket than you have in the past.
Q: When can I schedule an appointment?
A: Between 8:30 & 4:30 Monday through Friday
Q: What insurance do you accept?
A: Most insurances
Q: Will my child meet with a Doctor during my first visit?
A: Yes you will have approximately 45-60 minutes with the Doctor.
We make every effort to resolve insurance issues, but please remember that you are ultimately responsible for the cost of your healthcare.